REFLECTIONS AT THE OASIS

Reflections at Fellowship Square Phoenix is a licensed assisted living center on North 19th Avenue in Phoenix, Arizona, operated by Christian Care Companies. State licensing records from the Arizona Department of Health Services list a capacity of 50 residents and approval to provide directed care, the highest of Arizona's three assisted living service levels, which allows the community to serve residents who are unable to direct their own care, including many people living with dementia.

Reflections is the memory care residence on the Fellowship Square Phoenix campus on North 19th Avenue. The campus also offers independent living, assisted living, short-term rehab, and outpatient therapy, without an entrance fee or buy-in. Fellowship Square is part of Christian Care Companies, a faith-based nonprofit founded in Arizona in 1979 that began with a single skilled nursing building on its Phoenix campus and has grown to six retirement communities in the state.

The organization says it welcomes residents of any faith or none and reinvests in residents, programs, and services. Families touring Reflections can see how memory care connects with the rest of the campus and its services. In Arizona, assisted living centers serve eleven or more residents and are licensed by the Department of Health Services at one of three service levels. Supervisory care covers general supervision and help in an emergency, personal care adds hands-on help with activities such as bathing, dressing, and medications, and directed care is for residents who can no longer recognize danger or direct their own care.

Knowing a community's level helps families judge whether it can keep meeting a loved one's needs over time. Offering assisted living and memory care in the same community means a resident whose memory changes over time may be able to move to the memory care setting without changing communities. It helps to ask how that transition is decided and who is involved. Arizona rules require an assisted living facility to prepare a written service plan for each resident that describes the care and services to be provided, and to review and update it as needs change.

Families can ask to take part in that review and to learn who to call when something in the plan no longer fits. Families can look up a community's license and inspection history on the state's AZ Care Check website before a visit, and reading recent inspection reports can show how a community has responded to any past findings. The Phoenix address keeps the community within reach of the area's hospitals, shopping, and services.

When visiting Reflections at Fellowship Square Phoenix, it helps to ask who completes the move-in assessment, how often care plans are updated, how many caregivers are on duty overnight, and how the team communicates with families. Local Senior Advisor is a free service to families, and a local advisor can help you weigh Reflections at Fellowship Square Phoenix against other options around Phoenix and plan the questions to bring on a visit.